At Threadster, we’re committed to delivering your style right to your doorstep with care, efficiency, and transparency. Here’s everything you need to know about our shipping and delivery process.
Shipping Destinations
We ship worldwide! Whether you’re in a bustling city or a quiet town, we make sure your favorite Threadster products reach you.
Shipping Rates
- Domestic Shipping :
- Standard Shipping: Free on orders over 1000, otherwise a flat rate of 100.
- Expedited Shipping: 100.
- Overnight Shipping: 500.
- International Shipping:
- Standard International Shipping: 500.
- Expedited International Shipping: 2500.
- Rates may vary depending on your location and order size.
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
- Domestic :
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 2-3 business days.
- Overnight Shipping: 1 business day.
- International:
- Standard Shipping: 7-21 business days.
- Expedited Shipping: 5-10 business days.
Please note that delivery times may vary based on your location, customs processing times, and other factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your order through our website or the carrier’s website to stay updated on your package’s journey.
Customs, Duties, and Taxes
For international orders, customs, duties, and taxes are the responsibility of the customer. These fees vary by country and are not included in the shipping costs. We recommend contacting your local customs office for more information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.
Delivery Issues
If you encounter any issues with your delivery, such as delays, incorrect address, or missed delivery attempts, please reach out to us. We’re here to help ensure your order arrives safely and on time.
Contact Us
If you have any questions about our shipping and delivery policies, feel free to reach out to our customer support team at info.threadster@gmail.com.